Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • LED Display Module: A Core Component for Digital Screens

    An LED display module is a versatile solution for creating high-quality digital screens. Its modular structure allows users to customize displays for various purposes, from advertising and events to architectural designs. With advanced technology, durability, and energy efficiency, LED modules provide businesses with an effective way to communicate visually. This guide will explore the features, […]

  • What Is the Difference Between Transparent LED Screen and Film Screen?

    Transparent LED screen and film screen represent two advanced yet fundamentally different approaches to modern transparent display technology. As demand surges for visually striking, space-efficient, and interactive display solutions in architecture

  • Outdoor LED Screen for Sale: A Comprehensive Guide

    Outdoor LED screens are high-quality digital displays designed for advertising, events, sports venues, and public uses. They are built to provide bright, weatherproof, and durable performance even in the harshest conditions. Whether you’re looking for a small screen for storefronts or a large billboard for advertising, outdoor LED screens are a versatile and impactful solution. […]

  • Rental LED Wall: A Ultimate Guide

    Rental LED Wall: Ultimate Guide to Benefits, Applications, and Costs A rental LED wall is a versatile, high-resolution display solution perfect for temporary events, offering stunning visuals without the commitment of a permanent installation. Whether for concerts, trade shows, corporate events, or weddings, LED wall services provide flexible, high-impact screens that can be set up and […]

  • How to Choose the Right LED Wall?

    LED walls have become essential visual tools across industries—used at live events, in retail, corporate boardrooms, outdoor advertising, and even art installations. But choosing the right LED wall involves more than picking a screen that looks good. The decision affects budget, logistics, image quality, durability, and long-term satisfaction.

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat