Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • Why is it necessary to choose a cabinet plan for front and rear maintenance of large rental LED walls?

    Why Is a Cabinet Plan for Front and Rear Maintenance Necessary for Large Rental LED Wall? Large rental LED wall are widely used in concerts, events, trade shows, and corporate presentations, where ease of installation, quick maintenance, and minimal downtime are critical. Choosing a cabinet plan that supports front and rear maintenance ensures that these […]

  • Large LED Display: A Complete Guide

    A large LED display is a high-impact visual solution designed for advertising, events, public displays, and entertainment. These displays are ideal for indoor and outdoor settings, providing vivid visuals, dynamic content, and exceptional durability. With their modular design, large LED display Screens can be customized to fit almost any size or shape, making them versatile […]

  • How to Quickly Install Indoor LED Wall Solutions

    How to Quickly Install Indoor LED Wall Solutions: Step-by-Step Guide with Tips, Tools, Costs, and Common Mistakes Learning how to quickly install indoor LED wall solutions can save time, reduce costs, and ensure a professional setup for events, offices, retail spaces, or home theaters. Indoor LED wall solutions are modular display systems that create large, […]

  • LED Wall for Conference Room

    In today’s corporate landscape, communication and collaboration are more critical than ever. An LED wall for conference room settings has emerged as a transformative technology, bringing clarity, scale, and versatility to the modern workplace. Unlike traditional projectors or flat-panel displays, LED walls offer a seamless and immersive viewing experience, ensuring that every detail is delivered with impact—whether it’s a global sales presentation, a virtual board meeting, or a product demo.

  • What Is the Lifespan of an LED Video Wall? A 2025 Guide to Maximizing Longevity

    LED video walls have redefined visual experiences in industries from retail to broadcast, but their long-term value hinges on one critical question: How many years can you expect them to perform at peak levels? While manufacturers often tout “100,000-hour lifespans,” real-world durability depends on technology choices, environmental factors, and proactive maintenance—details most articles overlook. This guide cuts […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat