Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • Airport LED Screen: Elevate Advertising and Passenger Experience

    Airport LED Screen: Ultimate Guide to Applications, Benefits, and Installation An airport LED screen is a powerful tool for delivering high-impact digital advertising in airports, real-time information, and immersive entertainment. Found in terminals, lounges, baggage claim areas, and more, these digital displays engage millions of travelers daily. With vibrant visuals, dynamic content, and versatile applications, […]

  • Flexible LED Screen: Creative and Versatile Display Technology

    Flexible LED Screen: Ultimate Guide to Features, Benefits, and Applications A flexible LED screen is a modern display technology made with bendable LED panels. Unlike rigid traditional screens, flexible LED displays can curve and wrap around surfaces, making them ideal for creative designs in advertising, events, and architecture. With sharp visuals, bright colors, and lightweight […]

  • LED Displays for Supermarkets: Boosting Customer Sales

    An LED display for a supermarket is a versatile digital signage solution that enhances the shopping experience by displaying dynamic content such as promotions, product details, pricing, and announcements. Designed for high visibility and flexibility, LED display Screens help supermarkets create impactful visual communication, drive customer engagement, and boost sales. In this guide, we’ll explore […]

  • Stage Screen Background: The Ultimate Visual Element for Events

    A stage screen background is a dynamic digital display used to enhance the visual impact of live events, concerts, conferences, and performances. With the help of LED technology, stage screens deliver high-resolution visuals, animations, and live feeds, transforming the stage into a captivating visual experience. Whether for branding, storytelling, or creating immersive environments, stage screen […]

  • How to choose high-quality rental LED screens

    Choosing High-Quality Rental LED Screens Resolution Selecting quality LED Rental Screens requires careful consideration of key factors. Our Display Rental Solutions combine reliability with outstanding performance. Through Professional Rental Technology, we ensure exceptional event experiences. Key Points: Pixel Density: More pixels per inch mean a clearer picture. Minimum Resolution: Aim for Full HD for standard […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat