Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • Why Is Brightness Important for Outdoor LED Screens

    Why Is Brightness Important for Outdoor LED Screens: Ultimate Guide to Reasons, Features, Benefits, Costs, and Tips Why is brightness important for outdoor LED screens? Brightness, measured in nits (candela per square meter), is a critical factor that determines how well an outdoor LED screen performs in challenging lighting conditions, such as direct sunlight or […]

  • How much does the material of LED display screen affect the quality

    Learn how the material used in an LED display screen affects its quality. From viewing angles to color accuracy, find out why it's important to choose the right material.

  • OEM Outdoor LED Screen: Customizable Solutions

    An OEM (Original Equipment Manufacturer) outdoor LED screen is a fully customizable digital display solution tailored to meet specific requirements for outdoor applications. These screens are designed and manufactured by OEM companies, often allowing businesses to brand and utilize the technology under their own name. OEM outdoor LED screens are ideal for advertising, live events, […]

  • Customized Shape LED Display Screen Design: Comprehensive Solution

    Customized shape LED display screens are revolutionizing the way we present visuals, enabling businesses and artists to create unique, eye-catching designs that fit seamlessly into any environment. Unlike traditional rectangular screens, these displays can be tailored into irregular shapes, curves, waves, or even 3D designs, making them ideal for creating immersive experiences and memorable branding […]

  • LED Screen Cost: A Comprehensive Guide

    LED screens are a powerful tool for enhancing advertising, events, and entertainment with vibrant visuals and dynamic content. However, the cost of an LED screen varies depending on factors such as size, resolution, type, and application. Whether you’re planning to purchase an indoor display, an outdoor screen, or a customized solution, understanding the cost breakdown […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat