Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • Outdoor LED advertising screen in high temperature weather

    Outdoor LED Advertising Screens for High-Temperature Weather Outdoor LED advertising screens designed for high-temperature environments are built to withstand intense heat, direct sunlight, and harsh weather conditions. These screens feature temperature-resistant components, effective cooling systems, and high brightness levels, ensuring consistent performance and clear visuals even in climates with temperatures exceeding 60°C (140°F). They are […]

  • Curved LED Screen: A Comprehensive Guide

    Curved LED Screen: Comprehensive Guide to Features, Benefits, Applications, and Costs A curved LED screen is an innovative display technology that bends traditional flat panels into immersive, wraparound formats, enhancing visual experiences in advertising, entertainment, and architecture. Unlike standard flat screens, curved LED displays provide a wider field of view, reducing distortion and creating a […]

  • Advantages of Custom LED Display Factories for Brand Owners

    Why Choose Custom LED Display Factories for Brand Manufacturing? 1. Unique Product Customization for Differentiation Partnering with a custom LED display factory allows brands to create tailor-made products that stand out in the market. Factories offer customizable screen sizes, pixel pitches, and design features to meet diverse application needs. Brands can also incorporate distinctive aesthetics, […]

  • Understanding P3 Indoor LED Display Pricing: Complete Guide

    Explore P3 indoor LED display pricing, key cost factors, and buying tips to make the best investment for your business environment.

  • Art Museum LED Screens: Merging Technology and Creativit

    An art museum LED screen is a state-of-the-art digital display designed to showcase artwork, interactive installations, and educational content in a visually stunning way. These screens bring a modern dimension to traditional art spaces by enabling dynamic exhibits, immersive experiences, and interactive storytelling. Art museums worldwide are increasingly embracing LED screens to enhance visitor engagement, […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat