Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • What Is a Micro LED Display? Micro LED vs. LCD vs. OLED

    Micro LED display is an advanced screen technology that uses microscopic light-emitting diode (LEDs) to create stunning visual with superior.

  • HKC’s GaN-on-Si Micro LED Screen Tech Reduces Costs by 40%

    Revolutionizing Micro LED Screens: How SiMiP Solves Mass Transfer Challenges The global display industry is witnessing a paradigm shift as HKC and Lighent Semiconductor debut the world’s first silicon-based GaN monolithic integrated Micro LED screen (SiMiP). This innovation addresses the critical bottlenecks of traditional manufacturing—high costs, low yields, and environmental concerns—positioning micro-pitch LED displays (sub-P1.0) […]

  • Indoor LED Display Prices Revealed

    5 Factors That Affect the Indoor LED Display Price. Understanding these 5 factors of indoor LED displays can help you make an informed decision.

  • LED Advertising Screens: The Ultimate Digital Display Solution

    LED advertising screens are advanced digital displays designed for showcasing advertisements, promotions, and messages in both indoor and outdoor settings. By utilizing light-emitting diode (LED) technology, these screens deliver bright, high-resolution visuals that demand attention, making them an ideal choice for businesses, events, and public spaces. To help you fully understand their potential, this guide […]

  • What is the latest high-definition indoor LED display technology?

    Discover advanced features of indoor LED screens for seamless visuals and improved performance in modern displays.

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat