Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • LED Screen Cost: A Comprehensive Guide

    LED screens are a powerful tool for enhancing advertising, events, and entertainment with vibrant visuals and dynamic content. However, the cost of an LED screen varies depending on factors such as size, resolution, type, and application. Whether you’re planning to purchase an indoor display, an outdoor screen, or a customized solution, understanding the cost breakdown […]

  • Outdoor Digital Screen: The Ultimate Solution for Advertising

    Outdoor Digital Screen: Ultimate Guide to Features, Benefits, Applications, Costs, and Buying Tips An outdoor digital screen is a high-performance display designed to deliver vibrant visuals and dynamic content in outdoor environments. These screens are built to withstand harsh weather conditions while ensuring excellent visibility, even under direct sunlight. Whether for advertising, events, public information, […]

  • Concert LED Screen: Everything You Need to Know

    A concert LED screen is an essential part of modern live performances, designed to enhance the audience experience with vibrant visuals, live feeds, and immersive effects. Whether for small indoor venues or massive outdoor festivals, LED screens elevate concerts by ensuring clear visibility, dynamic content, and engaging visuals for every attendee. This guide covers everything […]

  • XR LED Display: Transforming Virtual Production & Metaverse

    Introduction The entertainment and technology industries are undergoing a seismic shift, driven by the convergence of extended reality (XR) and advanced display systems. At the heart of this transformation lies XR LED Display technology—a groundbreaking fusion of real-time rendering, high-resolution LED walls, and immersive interactivity. From Hollywood blockbusters like The Mandalorian to futuristic metaverse applications, […]

  • Solution for Large Stage LED Display Screens

    Large stage LED display screens are essential for concerts, theater productions, corporate events, and live broadcasts, creating unforgettable visual experiences that captivate audiences. However, designing and implementing such screens requires careful consideration of performance requirements, installation logistics, and technical capabilities. Here’s a comprehensive solution for large stage LED display screens, covering everything from design considerations […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat