Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • How to Choose Outdoor LED Displays Based on Different Environments?

    Choosing an outdoor LED Screen requires careful consideration of the specific installation environment, along with the technical specifications, durability, and adaptability of the display

  • OEM Outdoor LED Screen: Customizable Solutions

    An OEM (Original Equipment Manufacturer) outdoor LED screen is a fully customizable digital display solution tailored to meet specific requirements for outdoor applications. These screens are designed and manufactured by OEM companies, often allowing businesses to brand and utilize the technology under their own name. OEM outdoor LED screens are ideal for advertising, live events, […]

  • What is LED display module?

    LED display module is composed of LED lights, PCB circuit boards, driver ICs, resistors, capacitors, and plastic kits.

  • How to choose an LED display

    How to choose an LED displays At present, there are many LED display manufacturers, including well-known brand LED screen suppliers, in the case of fiercer competition in the industry. How to choose LED display products with better cost performance? The quality of raw materials differs, and the price varies. So, how to select a high-quality […]

  • Shop LED Screen: Transforming Retail Spaces

    A shop LED screen is a modern and versatile digital display used in retail environments to enhance customer engagement, showcase promotions, and improve the shopping experience. These screens bring dynamic content to life, whether through videos, product highlights, or digital signage. With their sleek design, vibrant visuals, and ability to integrate seamlessly into store layouts, […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat