Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • What is the difference between LED screens and LCD screens?

    What is the difference between LED screens and LCD screens? Both LED display and LCD display are relatively common video displays on the market. LCD displays are more commonly used in TVs, which is what people often call LCD TVs. LEDs are more commonly used in video displays for commercial advertisements. Many of us are […]

  • What are the factors that affect LED quality

    LED Lamps Most designers believe that all LED products have the same quality, but there are many LED manufacturers and suppliers, especially the Asian ones that provide low-cost LED products worldwide. Interestingly, only a few of these manufacturers produce high-quality LED products. Applications that only serve as simple indicators can use low-quality LEDs as they […]

  • Casino LED Screens: The Ultimate Guide to Entertainment

    A casino LED screen is a high-performance digital display designed to create an immersive, vibrant, and dynamic environment within casinos. These screens enhance the guest experience by showcasing live entertainment, game promotions, jackpot updates, and brand visuals, while also adding a luxurious and modern touch to the space. With their bright visuals, customizable designs, and […]

  • Cleaning the outdoor advertising LED display

    Cleaning Outdoor Advertising LED display Why it is important to clean the outdoor LED display screen? It is important to clean the outdoor LED display screen regularly after screen installation. In outdoor environment, weather is always changing with day and night, rainy and sunny day. With changing environment makes changing temperature which also carry dust, […]

  • LED Screens: Revolutionizing Visual Displays Across Industries

    An LED screen is a modern visual display technology that uses Light-Emitting Diodes (LEDs) to create bright, vibrant, and energy-efficient visuals. From massive outdoor billboards and stadium displays to fine-pitch indoor panels for retail and conferences, LED screens are transforming how we convey information and captivate audiences. Their versatility, durability, and ability to deliver high-quality […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat