Warranty

reissdisplay-kingFebruary 14, 2004

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • Mini-LED vs. Micro-LED: Technical Breakdown and Market Trajectory

    Introduction The display industry is undergoing a seismic shift as Mini-LED and Micro-LED technologies vie for dominance. While Mini-LED powers premium consumer devices like Apple’s iPad Pro and Samsung Neo QLED TVs, Micro-LED is making strides in ultra-high-end applications such as Sony’s 16K commercial displays and augmented reality (AR) headsets. This article leverages 2023–2024 market […]

  • Why Are LED Video Walls Perfect for Corporate Events

    LED video walls have rapidly become the display solution of choice for corporate gatherings across industries. Whether at annual conferences, product unveilings, company meetings, or gala dinners, these dynamic screens deliver immersive visual experiences that captivate audiences.

  • Subway LED Advertising Screens: A Comprehensive Guide

    Subway LED advertising screens are dynamic digital displays installed in subway stations, platforms, and trains, designed to deliver impactful advertising and informational content to commuters. These screens use LED technology for high brightness, vivid colors, and durability, ensuring visibility even in dimly lit subway environments. As a highly effective medium for reaching large captive audiences, […]

  • REISS DISPLAY strip1616

    Outdoor LED advertising display has become a landmark building in a commercial building the target line of sight of the audience

  • Quick Maintenance Stage LED Displays

    Discover essential tips for quick maintenance of Reissdisplay stage LED displays to ensure optimal performance and longevity.

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat