Warranty

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • Outdoor LED display for sport

    Outdoor large LED display [Application field]: sports events [Pixel pitch]: P10 mm [Screen area]: 650 square meters [Related products]: Outdoor large advertising screen [Project Introduction]:  outdoor large-screen displays in the field of stadiums is very important. It can not only provide real-time broadcast of the game, but also replay wonderful images so that the audience […]

  • University Speech 2

    Home > Case study > Education LED display on the podium [Application areas]: events, professional speeches [Pixel pitch]: P3.91mm [Screen area]: 220 square meters [Related products]: Stage event LED display [Project introduction]: P3.91 activity LED display project area is 220 square meters. The screen is clear and soft, with a wide viewing angle, and a perfect viewing angle. P3.91 […]

  • How to Choose the Best Transparent LED Display Screen for 2025?

    With the advancement of technology and changing market demands, transparent LED display screen are becoming the preferred choice across various industries. In retail, advertising, public spaces, and commercial buildings, transparent LED screen offer unique visual effects and high adaptability, making them a standard for modern displays. So, which transparent LED display screen should you choose […]

  • Why is the most perfect LED display screen in our factory the customer’s choice

    Discover why our perfect LED display screen stands out with superior image quality and vibrant colors that meet customer needs.

  • Outdoor LED display screen in snow

    Outdoor LED Display Screens for Snowy Conditions Outdoor LED display screens specifically designed for snowy environments are engineered to withstand extreme cold, snowfall, and harsh weather conditions without compromising performance. These displays feature weatherproof enclosures, anti-icing technology, and high brightness levels, ensuring clear visuals and reliable operation even in freezing temperatures. Ideal for advertising, public […]

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat

en_USEN