Warranty

Home > Service & Support > Warranty policy


Warranty Document:

This Document is between  REISS OPTOELECTRONIC  and the undersigned buyer, dealer or end-user, which had purchased  REISS OPTOELECTRONIC’S product.

REISS OPTOELECTRONIC provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by

Exchange Warranty

a. The buyer receives the 30 Days Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. REISS  cannot warranty the product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

Factory Warranty

a. The buyer receives a limited 3 year factory warranty when purchasing a REISS OPTOELECTRONIC product. An extended 5 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. REISS OPTOELECTRONIC cannot warranty the LED display product when REISS OPTOELECTRONIC’s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

Labor Service

a.  REISS OPTOELECTRONIC will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

Hot Picks

  • Vibrant outdoor LED screen shakes up market

    Embracing the New Era of Outdoor Advertising: Full-Color LED Splicing Screens Lead the Trend In today’s rapidly evolving media landscape, outdoor advertising has taken a significant leap forward with the advent of full-color LED splicing screens. These cutting-edge displays not only enhance the visual appeal of urban environments but also offer a powerful tool for […]

  • Optimizing LED Displays: Maintenance and Thermal Design

    Introduction In the rapidly evolving world of visual technology, LED displays have become the backbone of modern digital signage, entertainment venues, and control rooms. However, maintaining peak performance and longevity requires a dual focus on LED display maintenance and thermal design for LED systems. This comprehensive guide explores professional strategies to maximize ROI while ensuring reliability in demanding applications. […]

  • Professional Solution for Outdoor Advertising LED Display Screens

    Outdoor advertising LED display screens are an essential tool for delivering impactful and dynamic advertisements in public spaces. Designed for high visibility, durability, and energy efficiency, these screens can operate in diverse weather conditions while providing vibrant, engaging visuals. Whether for billboards, shopping malls, stadiums, or roadside displays, outdoor LED screens offer unmatched flexibility and […]

  • Application Case of LED Display Mounted on Wall

  • Why is the most perfect LED display screen in our factory the customer’s choice

    Discover why our perfect LED display screen stands out with superior image quality and vibrant colors that meet customer needs.

Recommended Products

CONTACT US

If you are interested in our products, please contact us promptly


Contact a sales expert

Email:sales@reissdisplay.com

Stay connected with us to discover the latest innovations, exclusive offers, and insights that will elevate your business to the next level.

ABOUT US

Factory Address:

Building 6, Huike Flat Panel Display Industrial Park, No. 1, Gongye 2nd Road, Shiyan Shilong Community, Bao'an District, Shenzhen city , China .

kfweixin

Scan to add WeChat

hrHR